What language are the workshops?
Most of our workshops are in English because our trainers are from all around the world. A basic level of understanding English is required. However, in every workshop there are Arabic speaking representatives from Team KNOW. to facilitate and help with any questions you may have.
Why are the workshops so expensive?
KNOW. workshops are set at a professional standard which mean we bring highly qualified experts and invite them to tour the Kingdom and give an intensive workshop at each stop. The workshop programs are often imported from a specialized school or academy and offer our participants with certificates or credit hours. We also, provide all the workshop equipment and materials so you don't have to bring anything with you. Our aim is to provide you with the best quality experience!
Will I receive a certificate for completing a workshop?
Yes! We offer a KNOW. certificate to all our participants and some of our workshops are certified from international bodies that also offer certificates.
How do I confirm my registration?
All seats are on a first come, first serve basis. Your participation in the workshop will be confirmed once we have received full payment of your chosen workshop along with a copy of the transfer receipt within 7 days of your receipt date, max.
Can I pay for a workshop in installments?
Permission for partial payments must taken by email at least 14 days before the workshop.
Partial payment may be accepted providing that you complete the rest of the payment 7 days before the workshop.
In the case of not completing the payment 7 days prior, the amount paid is non-refundable.
What’s your cancellation policy?
Cancellation must be by email and at least 7 days before the workshop to receive a full refund of the price.
If you cancel by email in less than 7 days before the workshop, you will not receive a refund and the price will be considered credit to attend any other workshop that you may choose; providing that you register to save a seat. If the price of your new workshop is higher than the amount of credit you have then you shall have to pay the difference.
Can workshop credit be gifted?
Yes, you may give someone your workshop credit by informing us through email.
What happens if I don't show-up to a workshop I registered for?
In the case of No-Show the amount you paid is non-refundable.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions from 9 am to 8 pm on +966530577704.